Map What Matters
A simple, people-centered look at where improvements could make the biggest difference
In Step 3, we turn our attention to the gap between "how things are" and "how things could feel."
This isn't an audit—it's a thoughtful, grounded conversation about value in its most human form: ease, clarity, confidence, and time. We gently articulate the impact of the problems uncovered earlier and sketch the potential relief that improvement could bring. The goal is not to create urgency but to create understanding.
In this step, we explore:
- The real-world cost of friction for your team
- Where small changes could reclaim time or reduce stress
- How better processes support program quality and reporting
- The potential lift for staff, clients, and leadership
Outcomes
You Receive: The Opportunity & Relief Report™
A clear, take-with-you report that:
- Summarizes the value hidden inside current challenges
- Identifies the potential for reclaimed time and smoother workflows
- Highlights mission-aligned opportunities for meaningful relief
- Stands on its own whether or not you continue to Step 4
How We Start
We open Step 3 by reviewing your Step 2 deliverable and tracing each point of friction to the potential value it touches—operational, emotional, or mission-level.
Commitment
My commitment: To shine light on opportunities without hype, using plain language and a steady, supportive tone.
Your commitment: To reflect honestly on what improvements would mean for your staff, clients, and mission.