Our Pathway to Unlocking New Potential

A simple, human-centered way to move your mission forward

Our approach is grounded in delivering real value. We start by understanding what truly matters to your organization, explore what's getting in the way, and help you see the value of improving the systems that support your work. Together, we choose a path that aligns with your mission, your people, and your capacity.

STAGE 1

Understand

Clarity Before Solutions

Step 1

Discovery

We start by understanding your work, your goals, and the friction your team experiences day-to-day.

Step 2

Assessment

We take a detailed look at your workflows, tools, and communication patterns to understand what's inhibiting your mission.

Step 3

Value Gap

We explore the real impact of barriers and outline how the right improvements can create capacity and strengthen programs.

Gets clarity on what matters, what's blocking progress, and where the real value is.

We start by understanding your work, your goals, and the friction your team experiences day-to-day. This gives us a grounded picture before anyone talks solutions.

Start with a short assessment to get a sense of your current state, or jump on a call and we'll walk through it together.

Complete our Mission Tech Compass self-Assessment Schedule a 30 minute Discovery Chat

STAGE 2

Create

Shape the Right Solution

Step 4

Choose the Path

We present a few grounded options and help you select the approach that best fits your mission, timing, and capacity.

Step 5

Plan & Define

We map the work, outline the details, and set expectations so everything feels clear before anything is built.

Step 6

Build or Configure

We design, build, or configure the tools and workflows that will actually solve the problems uncovered in Stage 1.

With a clear understanding of your needs, we shape the right path forward. We outline what to build, what to improve, and what to streamline. You get a grounded plan that fits your team's capacity — not an overwhelming wishlist.

What This Stage Does:

• Translates insights into a focused plan
• Clarifies what we'll build or improve
• Ensures the solution matches your resources and timing

STAGE 3

Sustain

Support for the Long Haul

Step 7

Launch & Support

We help your team settle into the new system or workflow, provide support, and ensure things run smoothly from day one.

Step 8

Review & Improve

We check in, refine where needed, and plan the next sensible steps so you stay on track without overwhelm.

Step 9

Document & Hand Off

We provide clear, nonprofit-friendly documentation — what was built, how it works, and how to keep it healthy — so your team can own the solution with confidence.

Once your solution is in place, we support your team through rollout and daily use. We help you monitor what's working, address issues early, and make small improvements over time. The goal is simple: keep things healthy so your mission can keep moving.